Group Terms and conditions

Group - Domestic Business

PAYMENT & CANCELLATIONS

· Cancellation: 30 days prior to arrival date

· Deposit: 50% required 30 days before arrival date or a credit card as a pre-authorisation

· Full Payment 14 days before the arrival date

· Cancellation notice must be received in writing.

· Clients who are making the booking are liable for 100% of room charges should the group cancel within notice period.

· Should any of the payments, or the rooming list, not be received by the hotel as requested, the reservations will be cancelled and communicated by Welcome Break

 

ROOMING LIST & AMENDMENTS

· Any changes or amendments must be authorized in writing

· 1 Single Room Free of Charge for every 15 paying guests

· 2 rooms free of charge can be cancelled 48 hours before the arrival

· Initial Name list/rooming list must be provided 14 days prior to arrival

· The rooming list will indicate the number of final rooms in the group, rooms not taken up on the rooming list are automatically released back to the hotel.

· Reduction in size below 10 rooms in total per night will result in group rates being null and void and best available rates being offered.

· All rates are inclusive of VAT.

 

Group - Overseas Business

PAYMENT & CANCELLATIONS

· Cancellation: 30 days prior to arrival date

· Deposit: 50% required 30 days before arrival date or a credit card as a pre-authorisation

· Full Payment 14 days before the arrival date

· Cancellation notice must be received in writing.

· Clients who are making the booking are liable for 100% of room charges should the group cancel within notice period.

· Should any of the payments, or the rooming list, not be received by the hotel as requested, the reservations will be cancelled and communicated by Welcome Break

 

ROOMING LIST & AMENDMENTS

· Any changes or amendments must be authorized in writing

· 1 Single Room Free of Charge for every 15 paying guests

· 2 rooms free of charge can be cancelled 48 hours before the arrival

· Initial Name list/rooming list must be provided 7 days prior to arrival, or as agreed with Welcome Break and Travel Agent based on travel requirements

· The rooming list will indicate the number of final rooms in the group, rooms not taken up on the rooming list are automatically released back to the hotel.

· Reduction in size below 10 rooms in total per night will result in group rates being null and void and best available rates being offered.

· All rates are inclusive of VAT.

 

Group - Ledger Account

PAYMENT & CANCELLATIONS

· Cancellation: 30 days prior to arrival date

· No Deposit required as per credit agreement

· Full Payment 30 days after departure

· Cancellation notice must be received in writing.

· Clients who are making the booking are liable for 100% of room charges should the group cancel within notice period.

· Should the rooming list, not be received by the hotel as requested, the reservations will be cancelled and communicated by Welcome Break

 

ROOMING LIST & AMENDMENTS

· Any changes or amendments must be authorized in writing

· 1 Single Room Free of Charge for every 15 paying guests

· 2 rooms free of charge can be cancelled 48 hours before the arrival

· Initial Name list/rooming list must be provided 7 days prior to arrival

· The rooming list will indicate the number of final rooms in the group, rooms not taken up on the rooming list are automatically released back to the hotel.

· Reduction in size below 10 rooms in total per night will result in group rates being null and void and best available rates being offered.

· All rates are inclusive of VAT.

 

Group - High Demand/Peak Season Groups

PAYMENT & CANCELLATIONS

· Cancellation: Welcome Break reserve the right to have a cancellation term of up to 90 days

· Deposit: A minimum of 50% (up to 100%) required as per Welcome Breaks cancellation term above

· Full Payment 30 days before arrival,

· Cancellation notice must be received in writing.

· Clients who are making the booking are liable for 100% of room charges should the group cancel within notice period.

· Should any of the payments, or the rooming list, not be received by the hotel as requested, the reservations will be cancelled and communicated by Welcome Break

 

ROOMING LIST & AMENDMENTS

· Any changes or amendments must be authorized in writing

· 1 Single Room Free of Charge for every 15 paying guests

· 2 rooms free of charge can be cancelled 7 days before the arrival

· Initial Name list/rooming list must be provided 7 days prior to arrival, or as agreed with Welcome Break and Travel Agent based on travel requirements

· The rooming list will indicate the number of final rooms in the group, rooms not taken up on the rooming list are automatically released back to the hotel.

· Reduction in size below 10 rooms in total per night will result in group rates being null and void and best available rates being offered.

· All rates are inclusive of VAT.